MarichiTalks · Feature
CRM connection in MarichiTalks
Conversations attach to the customer record in MarichiOps.
The problem
Why it matters
Customer messages are spread across tools. Campaigns go out from one, replies land in another, and nobody knows which conversation led to a sale.
How it works
- 1
Top up the wallet
Fund one balance for all channels.
- 2
Build your audience
Import customers or sync them from Pulse and Ops.
- 3
Send and follow up
Launch campaigns and automated follow-ups, then read the results.
Who it's for
Use cases
Retail brands
Announce offers and win back lapsed customers.
Sales teams
Follow up every lead on the channel they respond to.
Lenders and service firms
Send reminders and confirmations automatically.
More MarichiTalks features
Questions
What is crm connection in MarichiTalks?
Conversations attach to the customer record in MarichiOps. It is part of MarichiTalks, which email, SMS, WhatsApp and AI voice from a single wallet and dashboard.
Who is crm connection for?
Retail and FMCG brands, Sales and service teams, Fintech and lenders.
How do I start using crm connection?
Start your 14-day free trial of MarichiTalks, or message us on WhatsApp and we will walk you through it.
Try crm connection free for 14 days.
Message us on WhatsApp. A real person replies, usually the same day.