Lending · WhatsApp flow
Loan application
Collect details, documents and consent inside WhatsApp, then show the status.
- 1Apply
- 2Upload ID
- 3Track
The problem
Loan applications stall while customers hunt for documents and ask for status.
This flow moves the whole journey into WhatsApp, where your customers already are. It runs on MarichiTalks and the official WhatsApp Business Platform.
What changes
- Applications collected in a familiar chat
- Documents uploaded as photos
- Status updates without a call
Can customers upload documents?
Yes. They send a photo of each document in the chat and it is attached to their application.
Launch the loan application flow
Message us on WhatsApp. A real person replies, usually the same day.