Warranty · WhatsApp flow
Register and claim
Customers register a product and raise a warranty claim in chat.
- 1Register
- 2Claim
- 3Resolve
The problem
Warranty claims are slow because customers cannot find proof of purchase.
This flow moves the whole journey into WhatsApp, where your customers already are. It runs on MarichiTalks and the official WhatsApp Business Platform.
What changes
- Register a product in a minute
- Raise a claim with photos
- Track the outcome in chat
Can customers upload proof of purchase?
Yes. They send a photo of the receipt or serial number when registering or claiming.
Launch the register and claim flow
Message us on WhatsApp. A real person replies, usually the same day.