Subscriptions · WhatsApp flow
Renewals and billing
Renewal notices, plan changes and receipts without a support ticket.
- 1Notice
- 2Renew
- 3Receipt
The problem
Subscribers lapse because renewal notices are missed or support queues are slow.
This flow moves the whole journey into WhatsApp, where your customers already are. It runs on MarichiTalks and the official WhatsApp Business Platform.
What changes
- Renewal notices customers actually read
- Renew or change plan in a few taps
- A receipt in the same chat
Can customers change plans?
Yes. They pick a new plan in chat and the billing change follows.
Launch the renewals and billing flow
Message us on WhatsApp. A real person replies, usually the same day.